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Shipping and Delivery

How much is shipping?
The shipping price is auto-calculated based on your shipping address and weight / dimension.
To find out how much shipping is, add the items that you'd like to buy to your shopping cart and proceed to checkout. The shipping cost will be calculated after you've enter your shipping address.

Do you ship to my area?
We are currently shipping to Malaysia only.

When will my order arrive?
Under normal circumstances, you get to receive your order within 5 business days (7 business days for East Malaysia) from the day you place your order and make payment.

For offline bank transfer, please allow additional 3 business days.

Shipping / Delivery:
Monday to Friday only
**No Shipping on Saturday, Sunday and Public Holidays**

Important:
Kindly remind that every re-delivery will be doubled of the initial delivery charge.
For example: Initial delivery charge RM10, second time re-delivery charge RM20.


Can I track the shipping?
Yes, the tracking number and courier engaged will be included in the shipping confirmation email. You can check the shipping status via the site provided by respective courier.

SKYNET Tracking: http://www.skynet.com.my
POSLAJU Tracking: http://www.poslaju.com.my/track.aspx
GDEX Tracking: http://www.gdexpress.com/malaysia/e-tracking

Note: Sometimes the tracking number is not working yet because your order has just been shipped. Try to check again in 24 hours and the information should be available.

What if I haven't received my order?

Something might have gone wrong if you still haven't received your order within 8 business days after you've placed your order and made payment.

The first thing you can do is check your order status. Contact us if your order status is not shipped, otherwise check whether the shipping address is correct.


If nothing is wrong there, track your shipping status via the courier's site. Check with the respective courier

company to see if they're holding your order and contact us if they're unable to find it.



Self-Collect

You can choose to collect your purchases at our physical store, please contact us beforehand and provide your order details to proceed.


CHONG HUAT MARKETING SDN. BHD.(Co. No. 1212122-X)

No.5, Jalan Kapar,
41400 Klang,
Selangor.

Please contact

H/P: +60113-7991194
Tel: 03-38845206 / 03-33426096
Email: chonghuatmarketing@gmail.com

Business hours: 
Monday to Saturday 10am - 7pm
**Closed on Sunday and Public Holidays**